Clinic Roles

We are a busy clinic with many healthcare professionals working together in a team-based atmosphere to bring our patients the best quality care. Below are a few of the team roles that patients can expect to see in our clinic.

Medical Office Assistants

MOAs do their best to book appointments and answer questions. They are fully aware of confidentiality issues for patients. They may ask health questions, often at the request of the physicians. They are not able to provide medical advice.

Registered Nurse in Practice

The nurse works closely with the physicians in the clinic to support patients under the physicians care. Patients may be scheduled to see the nurse, depending on the reason for their visit and who would be the most appropriate person to provide this care.

Some appointments that might be scheduled with the nurse are: children's immunizations, prenatal care intake visits, complex care visits and follow up phone calls.

physicians

Physicians at the clinic trust each other and have agreed to share coverage for patients. If patients have an urgent issue and need to be seen immediately but cannot be seen by their doctor, they can book with another physician in the clinic before going elsewhere. This makes it easier for continuity of care, since our clinic holds the patients medical records and knows their history.

Medical Students and Residents

There may be residents or medical students working and learning in the clinic. Our doctors will ask for the patient’s consent to see a medical learner before they see them. Residents are medial doctors who have completed their medical schooling and are in the process of doing residency by learning from established physicians. Patients are able to refuse and this will not affect the medical care they receive in any way.